Donor FAQ's

How is the donation charged to my phone?

Pay as You Go: The donation amount is taken from your credit when you receive your receipt message.

Bill Pay: The donation amount will be added to your bill.

  • Some networks may charge €4 donations in two separate transactions, meaning it will appear on your bill as two charges of €2.00.
  • The charge may appear on your bill as ‘Modeva’.

How much of my donation goes to the charity?

Texts cost €2, €4 or €6. Charities receive a minimum of €1.63 of €2, €3.25 of €4 and €4.88 of €6. Service Provider: LIKECHARITY. Helpline: 0766805278 

I’m organising a fundraiser, can I use your service to collect donations?

LIKECHARITY works directly with the staff/board members of registered charities. We can’t register third parties, individual fundraisers or volunteers on our platform. We’d recommend that you contact the charity you’re fundraising for to learn more about the options available to you.

Can I see a list of charities who use text donation?

Yes, please see the charities page here. We’re always bringing new charities onboard so make sure to check this page regularly.

Can I text a donation if I am living abroad?

If you are using an Irish network provider you can text a donation from abroad. Roaming charges may apply.

Can I donate more than the amount advertised?

The keyword is set at the amount advertised. You can donate three times per keyword in any 24 hour period. This is to protect donors from accidentally donating more times than intended. To donate another amount please visit the website of your chosen charity or wait 24 hours before texting again.

I donated €4 but I only got one receipt message thanking me for my €2 donation?

Some networks process donations in amounts of €2 so you should receive two receipt messages. The first message will say (1/2) and the second message will say (2/2) in the body of the message. Some phones prevent duplicate messages from appearing in your inbox in which case you will only receive one message with (1/2) in the body of the message.  

Do some charities use more than one keyword?

Yes, for a list of keywords available to your chosen charity please see our charities page.

I have a question about my donation, who do I contact?

Please send your phone number and your query to hello@likecharity.com and we’ll be happy to help you.